Returns & Exchanges
At Margaux, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, unused condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include all tags. Print the prepaid shipping label provided via email and attach it to the outside of the box.
Ship It Back
Drop off your package at any authorized carrier location. We recommend keeping a copy of your tracking number until your return is fully processed.
Receive Your Refund
Once our warehouse receives and inspects your items, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing